Warranty Information

At  Galactric Technology, Inc, we offer 3 years parts and 1 year labor industry standard warranty and services.  If you have experience a faulty camera(s), unable to log into your cell phone or devices, please give us a call, we can remotely to verify your DVR/NVR connections from our office.  If we can't fix the issue, we will send out a professional repair technician onsite to fix the problem.   (Please allow 2-3 business days) for our onsite technician(s) to be there, and we will call ahead to confirm our arrival time to fix into your busy schedule.